ZENI / OEM & ODM Process

From your brief
to your
equipment line.

Explore the OEM / ODM manufacturing process for your aesthetic equipment project. Define requirements, review the configuration, confirm samples, and plan production and delivery around an agreed scope.

EXPLORE THE PROCESS DISCUSS YOUR PROJECT

Define · Review · Confirm · Deliver

Home / OEM / ODM / OEM & ODM Process

01 / Project Framework

Clear requirements.
Defined review points.

Custom equipment development starts with a shared understanding of the product, destination market, and customization scope. An existing-platform branding project and a broader development project may require different review steps.

The framework below helps structure a project discussion with ZENI. Sampling, responsibilities, acceptance criteria, and timing are confirmed for the individual order before aesthetic equipment production begins.

02 / Project Stages

A practical path
through your project.

Each stage connects an agreed input with a clear next decision. The final sequence depends on the product and project scope.

01

Requirements & Project Brief

Share your target market, intended applications, business type, expected quantity, and preferred equipment platform. Include branding, documentation, and launch requirements.

Review point

Agree on the initial product brief and identify missing information.

02

Platform & Feasibility Review

Discuss available configurations and the feasibility of requested changes. Separate supported platform options from items that require additional development or evaluation.

Review point

Define the proposed configuration, development scope, and open questions.

03

Scope, Quotation & Responsibilities

Review the quotation against the product brief. Confirm included accessories, customization, sample arrangements, commercial terms, documentation responsibilities, and an indicative schedule.

Review point

Agree on the project scope and the terms required to proceed.

04

Design & Sample Confirmation

Review applicable artwork, appearance, interface details, packaging, and samples against the agreed specification. Record requested changes and confirm the final revision.

Review point

Approve the required samples and documents, with acceptance criteria recorded.

05

Production & Inspection

Plan production using the confirmed configuration. Agree on inspection scope, required records, and how any nonconformities or specification changes will be handled.

Review point

Review the agreed inspection information and shipment-readiness requirements.

06

Delivery & Support Handover

Confirm packaging, shipping arrangements, delivery documents, and the agreed commercial conditions. Review setup information, training arrangements, warranty, and service contacts.

Review point

Complete the delivery handover and confirm the support arrangements.

03 / Project Controls

Keep the scope
clear as work progresses.

Document the decisions that affect configuration, cost, timing, and acceptance.

01 / SPECIFICATIONS

One agreed reference

Record model configuration, accessories, artwork versions, packaging, and the scope included in the order.

02 / CHANGES

Review before revision

Assess requested changes for their effect on feasibility, samples, quotation, documentation, and delivery planning.

03 / DOCUMENTATION

Market requirements

Identify required documents for the destination market and agree on responsibilities for obtaining and reviewing them.

04 / ACCEPTANCE

Defined review criteria

Agree on sample approval, inspection scope, records, and issue-resolution arrangements before production.

04 / Before You Start

Prepare a useful
project brief.

These details help frame the first discussion and identify what needs further review.

✓ Target country or region and business type

✓ Product category and intended application focus

✓ Preferred functions, handpieces, and accessories

✓ Brand assets, appearance, interface, and packaging needs

✓ Estimated quantity, budget range, and target launch date

✓ Required documentation, training, and support

SHARE YOUR PROJECT REQUIREMENTS →

05 / Supporting Information

CUSTOMIZATION SCOPE

Custom Solutions

Explore branding, configuration, and design discussion areas for your equipment project.

EXPLORE CUSTOM SOLUTIONS →

PRODUCTION BACKGROUND

Production & Quality Control

Explore production and inspection information to support your project requirements.

EXPLORE PRODUCTION & QUALITY →

VIEW OEM / ODM OVERVIEW →

06 / Common Questions

Before starting
the process.

An OEM project generally starts from an existing equipment platform and focuses on branding, configuration, packaging, or other agreed changes. An ODM project may involve broader product development or design requirements. The appropriate approach depends on the platform, customization scope, and project objectives.

Timing depends on platform availability, customization scope, design decisions, sampling, documentation, and production requirements. Request a schedule based on the actual project rather than a standard lead-time assumption.

Sample requirements depend on the project. Agree on whether physical samples, artwork reviews, configuration checks, or other approval steps are needed, and confirm the related costs and timing.

Request a change review before proceeding. Changes may affect the configuration, quotation, sample approval, documentation, or schedule and should be confirmed in the project record.

Identify the documents required for the exact model and market during the initial review. Confirm available documents, any additional work, and the responsibilities of each party in the agreed scope.

Confirm shipment-readiness requirements, packaging, shipping terms, required records, payment conditions, and support arrangements. Review training, warranty, and service contacts as part of the handover.

Turn your requirements
into a defined project.

Share your equipment brief and target market to discuss the next steps with ZENI.

DISCUSS YOUR PROJECT →